Frequently Asked Questions
Everything you need to know about illuminating your home with LightCo.
How do I know which bulb type is compatible with my fixture?
Each product page includes a 'Technical Specifications' section detailing the required base type (e.g., E26, G9) and maximum wattage. We recommend using LED bulbs for energy efficiency and longevity.
What is your shipping policy for fragile glass items?
We use specialized double-walled reinforced packaging and protective foam inserts for all glass pendants and chandeliers. If an item arrives damaged, notify us within 48 hours for a free replacement.
Do your lighting fixtures come with a warranty?
Yes, all LightCo fixtures are covered by a 2-year limited warranty against manufacturing defects and electrical component failures under normal residential use.
Can I return a light fixture if it doesn't fit my space?
We offer a 30-day return policy. Items must be in their original packaging and must not have been installed or had their wires cut to qualify for a full refund.
Are your products compatible with smart home dimmers?
Most of our integrated LED fixtures and dimmable bulb sockets are compatible with standard Triac and smart dimmable systems like Lutron or Phillips Hue. Please check the specific product manual for driver details.
Do you offer professional installation services?
While we do not provide direct installation, we provide comprehensive wiring diagrams with every order. We strongly recommend hiring a licensed electrician for all hardwired ceiling and wall installations.